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Careful attention is given to product packaging so that you receive your order in perfect condition. All items are shipped in their original manufacturing box and placed within a larger shipping box filled with packing material.
It has been observed that some articles are sometimes slightly deformed due to the packaging plant. This happens to all suppliers! If you receive an item that is slightly distorted, simply reheat this part between thumb and forefinger, and then push it gently into the desired position. This does not diminish the value of the product.
At your request, the TSC team will be happy to review items before you ship them.
All orders are handled and shipped as a standard package through Canada Post.
Canada and USA
Orders under $50.00
Orders over $50.00
Rest of the World
Orders under $199.99
$200.00 to $299.99
$300.00 to $399.99
$400.00 to $499.99
$500.00 to $599.99
$600.00 to $699.99
Orders over $700.00
Oversized items Some items may require extra shipping such as building, large tanks and other oversized items. For those specific cases, the calculation of the surplus will be done and you will be notified as soon as possible.
Terms and Policy For safety reasons, the Toy Soldiers' Club ships to street addresses only, and not to PO Boxes or similar addresses.
All orders will be shipped pending credit approval. Customer support may contact customers for additional information as required.
In the event your order can not be shipped, you will be contacted immediately by e-mail and informed of the reason for the delay.
Your credit card will only be charged at moment the order is been shipped